Privacy Policy

Effective date: 2024-05-22

1. Introduction

Welcome to Utechsoft, Inc. (“us”, “we”, or “our”). We operate utechsoft.net (“Service”).

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Terms used here have the same meanings as in our Terms of Service.

2. Information We Collect

Personal Data

We may collect personally identifiable information when you interact with our Service, including:

  • Name, email, phone, address
  • Billing information for purchases or subscriptions
  • Cookies and usage data

Usage Data

We automatically collect information from your interaction with our Service:

  • IP address, browser type/version
  • Pages visited, time spent, device information
  • Diagnostic and analytics data

Location Data

If permitted, we may collect your device location to provide and improve Service features. You can manage location access through your device settings.

Cookies

We use cookies to enhance your experience, including:

  • Session Cookies: Operate the Service
  • Preference Cookies: Remember user settings
  • Security Cookies: Ensure security
  • Advertising Cookies: Provide relevant ads

You can disable cookies via your browser, but some Service features may not work.

3. How We Use Your Data

We use your information to:

  • Provide, maintain, and improve our Service
  • Communicate updates, offers, and support
  • Analyze usage to improve functionality and security
  • Process payments via third-party processors
  • Comply with legal obligations

4. Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, or enforce agreements. Usage Data is typically retained for a shorter period unless required for security or legal purposes.

5. Data Sharing

We may share data in limited circumstances:

  • Legal Requirements: To comply with law enforcement requests
  • Business Transactions: In case of mergers, acquisitions, or asset sales
  • Service Providers: Contractors or vendors helping us operate or analyze the Service
  • With Consent: Where you have agreed

We do not sell your personal information.

6. Security

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.

7. Your Rights

EU (GDPR)

If you are in the EU/EEA, you have rights including:

  • Access, correction, or deletion of your data
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

California (CCPA/CalOPPA)

California residents may:

  • Request details about collected personal data
  • Request deletion or restriction of data
  • Opt-out of sale of personal information (we do not sell data)

Requests can be sent to support@utechsoft.net.

8. Third-Party Services

We may use third-party services for analytics, CI/CD, remarketing, and payments. Their use of your data is governed by their privacy policies.

9. Children’s Privacy

Our Service is not for individuals under 18. We do not knowingly collect personal data from children. If discovered, we remove it promptly.

10. Links to Other Sites

Our Service may contain links to external websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates are effective when posted. Significant changes may be communicated via email or Service notice.

12. Contact Us

For questions or concerns, contact support@utechsoft.net.

Do you need help? Get in touch with us!